Confirm the meter
The PMC-340 meter carries onboard energy logging. You can confirm if your model does that same and what is recoverable.
Wattwatchers migration
Recover the data you thought you’d lost
If your Wattwatchers device is paired with a CET smart meter, that meter kept logging after the device stopped reporting. Edge Go reads the stored history off the meter, posts it into WideSky, and restarts live monitoring on the same wires.
One Edge Go per meter, wired onto the RS-485 pair the old device was already using.
~30 min
install per site, on the same RS-485 pair
~10 min
commissioning, from any phone
5 min
interval data, live on WideSky
Check the meter behind your Wattwatchers
Recovery depends on what sits behind the Wattwatchers device. A PMC-340 meters log energy readings to onboard memory even while the device publishing them is offline. That stored history is what Edge Go recovers.
CET PMC-3403-phase
Direct connect or current transformer connected. Same onboard logging.
History recoverable
No CET Meter?
There is no onboard history to pull, but the site can still migrate to Edge Go for live monitoring from install day. We confirm what is recoverable, site by site, before quoting.
How the recovery works
Four steps from an offline device to a restored trend line.
Install the Edge Go
It wires onto the same RS-485 pair the Wattwatchers device was using. A qualified electrician typically takes 30 minutes per site.
Pull the stored history
Once commissioned, Edge Go retrieves the meter’s energy log and posts it into WideSky, restoring approximately 12 months of logged data.
Live monitoring resumes
Five-minute interval data streams over cellular into WideSky, with alerts and dashboards available immediately.
Where your data lands
Recovered history and live readings, side by side in WideSky
Live dashboards and alerts
Every device in the fleet from a single browser login. Standard LPA dashboards included, custom on request.
Portfolio-scale visibility
From a handful of sites to 320 or more devices on one screen.
Long-term retention
24 months at the base tier, three to four years on Growth and above, then automatic downsampling for long-term trending.
Open API access
REST on all tiers, GraphQL on Growth and above. Push data into your reporting stack or tenant-billing platform.
Simple, all-inclusive pricing
Hardware, cellular and WideSky in one arrangement.
An Edge Go unit
Gateway and cellular connection in one box, factory provisioned and tagged to your site.
A PMC-series meter
The meter already on your board, or a replacement where the Auditor was doing both jobs.
A WideSky subscription
Where your recovered history and live readings live, with API access for your own systems.
Migration pricing
$40per month, per device, 12 months invoiced upfront
Single unit
All-inclusive on a simple annual billing cycle. Data, dashboards and support in the one line item.
From $199per month for 4+ devices
Starter tier
For fleets. Starter, Growth, Portfolio and Enterprise tiers cover every fleet size, from a handful of sites to a whole portfolio.
Prices are indicative, in Australian dollars and exclusive of goods and services tax.
Warranty and support
Edge Go is engineered and supported in Australia. When something goes wrong you talk to LPA, not a reseller.
2 years
Manufacturer warranty
On the Edge Go gateway, power supply and PMC-series meters (CTs 12 months). Free firmware updates for the life of the product.
Same day
Dead on arrival replacement dispatch
Dead on arrival within 30 days of dispatch: priority same-day replacement where stock allows, with freight covered both ways.
30 days
Early-failure swap-out credit
If a unit fails within 30 days of dispatch, LPA credits up to $150 toward the electrician’s time to swap out the faulty unit, claimed with a tax invoice.
If something fails, the clock runs like this
1
Call or email support
Asset identifier, serial and the fault. Many issues are resolved remotely by firmware or configuration, with no parts needed.
2
Return authorisation in 2 business days
A return authorisation is issued so the unit is tracked from the moment it ships.
3
Assessed in 5 business days
From receipt, with warranty coverage confirmed back to you.
4
Dispatched in 10 business days
Repaired or replacement unit on its way once the defect is confirmed.
Australian support desk: support@lpatech.com or 1300 194 337.
Warranty runs from dispatch date. Benefits are in addition to your rights under the Australian Consumer Law.
READY WHEN YOU ARE
Get a scoped quote for your fleet
Covering hardware, WideSky tier, migration approach and a cutover timeline, from one site to the whole portfolio.